Privacy Policy

We may collect personal information when you contact us, place an enquiry, or use our services. This includes:

• Name, phone number, and email address
• Location or delivery address (if applicable)
• Messages or enquiries submitted via WhatsApp or our website
• Usage data such as pages visited and time spent on site

We use your information to:

• Respond to your enquiries and provide aquarium services
• Process and confirm orders or service bookings
• Improve our website, services, and customer experience
• Send updates or promotional offers (only if opted in)
• Comply with legal obligations where required

We do not sell or rent your personal data to any third party. Your information may only be shared with trusted service providers who assist us in business operations, and only to the extent necessary to perform those services. All such providers are bound by confidentiality agreements.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device. You may disable cookies in your browser settings, though this may affect certain functionality of the website.

Our website may contain links to third-party websites such as WhatsApp, Google Maps, and social media platforms. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their individual privacy policies before submitting any personal data.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of promotional communications at any time

To exercise any of these rights, please contact us using the details below.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this privacy policy, please reach out to us: